Tuesday, May 15, 2007

Glossary of Command Words Part Two - SUBJECT SPECIFIC COMMAND TERMS

Advise: Offer suggestions/recommendations for a potential course of action.
Example: Advise the human resources manager on the use of both monetary and non-monetary rewards to improve staff motivation at XYZ Ltd.

Apply: Use an idea, principle or theory in relation to a problem or issue.
Example: Applying Maslow’s motivation theory, suggest a new rewards package for employees of company X.

Calculate: Give a precise numerical answer.
Example: Calculate the acid test ratio for company X in 2008.

Classify: Arrange or order by class or categories.
Example: Classify the range of products sold by line range and mix.

Comment: Write an explanation of, or commentary on, the information given in relation to a problem or issue.
Example: Comment on the profitability, liquidity and efficiency of the firm.

Complete: Add missing information/data.
Example: Complete the critical path diagram by calculating the earliest starting time and latest finishing time for each activity.

Construct: Present a variety of information in a diagrammatic or tabular form.
Example: Based on the information given, construct a break-even chart for company X.

Formulate: Express precisely, clearly and in a systematic manner the relevant concept(s) or argument(s).
Example: Formulate an appropriate promotional mix for company X.

Interpret: Use knowledge and understanding to explain and, where appropriate, draw inferences from a given situation, problem or issue.
Example: (Calculate and) interpret the value of the sales variance for XYZ Ltd.

Outline: Give a brief explanation and/or summary of the issues, principles, or arguments stated in the question.
Example: Outline two advantages and disadvantages of working from home.

Prepare: Put given data or information into a suitable business format.
Example: Prepare a cash-flow forecast for company X for January, February and March 2010.

Recommend: Present an advisable course of action with appropriate supporting evidence/reasons, in relation to a given situation, problem or issue.
Example: Recommend a suitable growth strategy for company X.


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